Privacy Policy
Royal Haven Properties respects your privacy and is committed to protecting the personal information you provide when using our website.
1. Information We Collect
When you use Royal Haven Properties, we may collect information such as your name, email address, phone number, and account information.
We may also collect information that you provide when contacting us, making payments, or using other features of the website.
2. How We Use Your Information
We may use the information we collect to:
- Create and manage your account.
- Provide property-related services.
- Process and verify payments.
- Respond to enquiries and contact requests.
- Assist with password recovery and account security.
- Improve the website and its services.
- Protect the website against fraudulent or unauthorized activity.
3. Password Security
Your account password is stored using password hashing rather than being stored as plain text.
You should keep your password confidential and should not share it with other people.
4. Payment Information
Payments made through the website may be processed by third-party payment providers such as Paystack.
Royal Haven Properties does not need to store your full card details in its own database. Payment processing is handled through the applicable payment provider's systems.
5. Email Communications
We may use your email address to send account-related messages, password recovery verification codes, responses to contact enquiries, and other necessary communications relating to your use of the website.
6. How We Protect Your Information
We take reasonable measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
However, no internet-based system can be guaranteed to be completely secure. Users should also take reasonable precautions when protecting their account information.
7. Sharing of Information
We do not intend to sell your personal information. Information may be shared with service providers where necessary to provide services such as payment processing, email delivery, website hosting, or other essential operations.
8. Your Privacy Rights
Depending on applicable data protection laws, you may have rights regarding your personal information, including the right to request access to, correction of, or other appropriate action concerning your personal information.
If you have a privacy-related request or concern, please contact Royal Haven Properties through our Contact Us page.
9. Cookies and Website Data
The website may use session information and other technical data necessary for features such as account login and website functionality.
10. Changes to This Privacy Policy
We may update this Privacy Policy when necessary. Changes will be published on this page with an updated date.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us through our Contact Us page.
Last updated: October 2026